Frequently Asked Questions

Archive 2024-2025

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Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment Periods

Fall New - 07/25/2024 - 09/13/2024

Fall New Installment option ends 09/13/2024

Fall Returning - 07/25/2024 - 09/13/2024

Fall Returning Installment option ends 09/13/2024

Spring/Summer - 12/12/2024 - 01/30/2025

Spring/Summer Installment option ends 01/30/2025

Summer - 04/30/2025 - 06/11/2025

Students with a Qualifying Life Event

Claims

Enhanced Products

Optional Dental Plan

Offered in partnership with Cigna Dental

Regulatory Notices

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
PO Box 981106
El Paso, TX  79998
1 (888) 407-0445
Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision - AcademicVisionCare+

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected